2^nd June 2011 – Sydney Australia: XMPro Pty Ltd successfully addresses a noticeable pain point for multiple organisations with their recent seminar and webinar series focussing on identifying and fixing daily operational process problems.

Hosted in Sydney Australia, XMPro’s expert team guided participants from various organisations and industries through a Process Problem Solving knowledge-based series aimed at equipping Operational Managers to overcome their daily process challenges. Pieter van Schalkwyk, Managing Director of XMPro explains, “With the trends we are seeing in our market, it is evident that companies still face great challenges in getting their daily operational processes to function optimally. Process Managers are discovering the benefits of effective process management and realising that it is the actual work that organisations do that makes daily operations crucial to sustaining business value.”

May 2011 - A public sector customer implements an Incident and Hazard Management process as part of their ‘Safety First, Zero Harm’ business strategy. Within the first phase of rolling the XMPro solution out, they claim to have benefited in the effectiveness of their HR processes by 25%.

The customer further broadened their solution to realise the largest organisational impact in the shortest timeframe by addressing the process of Risk Management and Reporting across the organisation. Professional Advantage used an XMPro framework for setting goals and KPIs, assigning responsible owners, collecting performance metrics and vitally, and providing evidence. Users can now access a range of reports, spanning the CEO’s dashboard to the business portal where every employee can see the results. XMPro is now a key enabler for the 'Safety First, Zero Harm’ business requirement.