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XMPro BPMS For Unstructured Dynamic Process and Case Management

Business Process Management is not just focussed on the 20% of the enterprise that is structured work and automating the routine. It's just as much about focussing on the 80% that is the unstructured, dynamic, social operational realityJanelle Hill - Gartner Business Process Management Summit 2011 London, March 2011, Opening Keynote.

 

80% of the processes in most organisations are dynamic, unstructured and rely on social interaction. That means ... 20% of the processes in most organisations are well defined, structured and can follow a workflow approach . That means ...
   

> Routing is dynamic based on process requirements

> Routing is a strict workflow for compliance reasons

 > It caters for "Knowledge" style processes  > It caters for "Assembly Line" style processes
 > High degree on Social interaction and dependance  > High degree repeatable and consistence process outcomes
   

 

Does Your Organisation Need Both?

 

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