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Insights & Updates
Latest thinking on agentic operations, industrial AI, and building trust in autonomous systems.

The Operational Decision Owner’s Dilemma
Who funds the change and owns the outcome when agentic operations crosses departmental boundaries? Agentic operations can help a business evaluate production, maintenance, energy and workforce decisions together as conditions change. Acting on a shared assessment may require departments to accept di
Pieter van Schalkwyk
Software-Defined Operations Writes the Decision Down for AI Agents
Software-defined operations means the logic behind an operating decision lives in one place in software. Today it is spread across spreadsheets, procedures, control settings, approval routes and the experience of a few senior people.
Pieter van Schalkwyk
How Much Rigor Does Your Operational AI Need?
During workshop sessions with a large oil and gas company, we discussed how different artificial intelligence (AI) models could be used across operational use cases. Some applications allowed room to experiment with frontier models and change models regularly.
Pieter van Schalkwyk
Software-Defined Operations: Change How Operations Work
A new book from XMPro CEO Pieter van Schalkwyk. Software-Defined Operations is an architectural pattern that decouples operational decision and coordination logic from applications, automation and infrastructure, so it can be configured, changed and governed through software. 44 pages, free PDF.
Pieter van Schalkwyk
XMPro Named in Nine Gartner® Reports in Three Weeks Covering Agentic AI, Agent Orchestration, Multiagent Generative Systems, and AI Agent Management Platforms
XMPro's Agentic Operations Platform combines APEX orchestration, MAGS multi-agent execution, StreamDesigner integration, and composite AI reasoning for governed agentic AI in industrial operations.
Wouter Beneke
XMPro Named as an Example Vendor in the 2026 Gartner® Market Overview: AI Agent Management Platforms
XMPro APEX is the industrial-grade AI Agent Management Platform named alongside AWS, Google, Microsoft, Salesforce, ServiceNow, SAP, UiPath, and IBM.
Wouter Beneke
XMPro Named as a Sample Vendor for Agent Orchestration category in the Gartner® Hype Cycle™ for AI and Cloud, 2026
XMPro APEX is the industrial-grade Agent Orchestration control plane for edge-to-cloud agentic AI in asset-intensive operations.
Wouter Beneke
XMPro Named as a Sample Vendor for Agent Orchestration category in the Gartner® Hype Cycle™ for AI Governance Technologies, 2026
XMPro APEX is the industrial-grade Agent Orchestration control plane where identity, policy, audit, and cost-per-decision meet AI governance.
Wouter Beneke
XMPro Named as a Sample Vendor for Agent Orchestration category in the Gartner® Hype Cycle™ for AI in Supply Chain, 2026
XMPro APEX is the industrial-grade Agent Orchestration control plane for supply chain and manufacturing operations that run on real-time data.
Wouter Beneke
XMPro Named as a Sample Vendor for Agent Orchestration category in the Gartner® Hype Cycle™ for Local Government, 2026
XMPro, the agentic operations platform for asset-intensive and mission-critical industries, today announced it has been named as a Sample Vendor for Agent Orchestration in the Gartner Hype Cycle for Local Government, 2026, published 3 August 2026.
Wouter Beneke
XMPro Named as a Sample Vendor for Agentic AI category in the Gartner® Hype Cycle™ for AI Services, 2026
XMPro's Agentic Operations Platform is the industrial-grade agentic AI substrate for enterprises building AI-services strategies on composite reasoning and governed execution.
Wouter Beneke
XMPro Named as a Sample Vendor for Agentic AI category in the Gartner® Hype Cycle™ for Multienterprise Solutions, 2026
XMPro's Agentic Operations Platform combines composite AI reasoning, multiagent execution, and governed orchestration for enterprises coordinating across trading-partner boundaries.
Wouter Beneke
XMPro Named as a Sample Vendor for Agentic AI category in the Gartner® Hype Cycle™ for Public Safety and Law Enforcement, 2026
XMPro, the agentic operations platform for asset-intensive and mission-critical industries, today announced it has been named as a Sample Vendor for Agentic AI in the Gartner Hype Cycle for Public Safety and Law Enforcement, 2026, published 3 August 2026.
Wouter Beneke